There's a lot to consider... licenses, warranties, support, different computer models, configuration, antivirus, ongoing maintenance and updates, handling of outdated computers, and not least, time and costs. Wouldn't it be nice to have it managed by a dedicated partner – all packaged in the form of a monthly cost.
With our service 'Workplace-as-a-Service,' you get both cost control, support, and free up a lot of time. You no longer need to worry about finding invoices, phone numbers, or trying to solve problems yourself. With a single point of contact, you and your users get assistance from us.
Your customer-specific packages can be easily ordered through our online store
Technix offers special terms for non-profit organizations. Our internal services are provided at cost as much as possible while we work together to negotiate the right terms and conditions for you with manufacturers. With our experience, we know which manufacturers can provide special terms for non-profit organizations. We can also explore the possibilities of providing circular alternatives.
Don't hesitate to contact us if you want to know more!
Hardware
We assess your needs and provide suggestions for suitable computer models and accessories, such as monitors, docking stations, keyboards, and mice.
Support
The service includes unlimited free support - call in, get assistance via TeamViewer, or email us whenever and as much as you want regarding computer issues.
Installation/Implementation
We configure the computer in advance so that the user receives a ready-to-use device.
Connection to our helpdesk
Using the market's best remote monitoring management tools, we monitor, maintain, and update your users' computers. This sophisticated tool ensures secure and encrypted connections between the computers and our support.
Ongoing Maintenance and Updates
Our support department takes care of tasks such as performing crucial security updates, detecting malfunctions on computers, and taking proactive measures to prevent disruptions.
No Initial Investment Costs and Always Modern Equipment
With Workplace-as-a-Service, you ensure that you always have modern IT equipment. After 36 months, we can provide you with new equipment.
Managed Antivirus
With a threat landscape that is increasingly prevalent, it is a daunting challenge to constantly ensure that you have adequate protection on all computers. With Workplace-as-a-Service, we handle this for you using world-class antivirus protection. We provide your computers with antivirus protection and take care of monitoring, regular checks, and scheduled virus scans.
Lifecycle Management
We take back the equipment and ensure, among other things, that the hard drive is wiped, so your information does not fall into the wrong hands.
Sale and Leaseback
If you already have IT equipment – no problem! We propose a solution where we buy back the equipment from you and use it as the basis for your Workplace-as-a-Service. Only new users need new IT equipment. You get all the benefits of the service.
Add-ons
If you want to make it even simpler and have fewer points of contact, we also manage your Microsoft 365 licenses. We are a Microsoft CSP partner. Get everything on one invoice, both Workplace-as-a-Service and the licenses.
Backup
With the "Backup" add-on, we can back up Microsoft 365 and/or the entire computer. Everything is sent and stored securely and encrypted.
- Technix delivers smart solutions for smart businesses -
© 2024 Technix IT AB
• Kvarnholmsvägen 77, 131 31 Nacka
• Södra långgatan 21D, 169 59 Solna • Gustaf Werners gata 8, Göteborg