Privacy policy

Technix IT AB places great importance on the protection of personal data, and therefore, we prioritize safeguarding your privacy.

This privacy policy explains and clarifies how we, as the data controller, process the personal data of our visitors and customers in accordance with (EU) 2016/679, the General Data Protection Regulation (GDPR).

This policy applies in situations where Technix IT AB ("Technix IT AB," "we," "us," and "our") processes personal information collected from the website and support portal. By using our website and support portal, you consent to the processing of your personal information in accordance with this privacy policy.

What are personal data?

Personal data is information about an identified or identifiable natural person. An identifiable natural person is an individual who can be identified directly or indirectly, through a name, a personal identification number, location data, an IP address, or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of the natural person.

Why do we collect your personal data?

We only collect your personal data when we have a legal basis for doing so. For each specific processing of personal data where we collect information from you, we inform you whether the processing of personal data is statutory or required to enter into a contract, and whether it is an obligation to provide the personal data or not, as well as the possible consequences if you choose not to do so.

Where do we store your personal data?

Personal data collected from you is stored within the European Economic Area (EEA) but may also be transferred to and processed in a country outside the EU/EEA. Technix IT AB uses providers for email, cloud services, etc., where personal data may be transferred to and processed in a country outside the EU/EEA. Any such transfer of your personal data is carried out in accordance with applicable laws. For transfers outside the EU/EEA, Technix IT AB utilizes standard contractual clauses appended to our data processing agreements, in accordance with Chapter V of the GDPR.

How long do we keep your personal data?

We only retain your personal data for as long as necessary to fulfill our contractual obligations and, if required, according to statutory retention periods. When we store your personal data for purposes other than our contractual obligations, such as with your consent when you sign up for our events or register a case in the support portal, we only process the personal data if it is necessary and/or required by law for the purpose. When there is no longer a purpose or a legal obligation to retain the personal data, it is deleted or anonymized. Personal data collected for a specific purpose is kept to a minimum to achieve the purpose, also known as data minimization.

Recipient of your personal data

We do not sell, trade, or otherwise transfer your personal information to third parties. Exceptions are contracted third parties who assist us in operating the website, conducting our business, delivering the goods you order, or providing services, provided that these parties agree to keep the information confidential and not use it for purposes other than agreed upon.

Your rights regarding your personal data

You have the right to request a report on what personal data we have about you by requesting a so-called record extract. This can be done free of charge once a year. You also have the right to request the correction of incorrect information about you, as well as the option to request the deletion of your personal information. You have the right to revoke your consent to the processing of personal data and to prohibit the use of your personal information for direct marketing. To submit a request, please contact for more information. You have the right to lodge any complaints about the processing of your personal data with the national supervisory authority.

Transfer of personal data to third countries

We may publish or offer products from third parties on our website. These third-party websites have their own independent privacy policies. Therefore, we take no responsibility for the content and activities on these linked websites. However, as we aim to protect the privacy on our website, we welcome comments about these websites.

Changes to this privacy policy

Technix IT AB reserves the right to update or modify this policy at any time, and you should regularly visit this website to obtain the latest version. Last updated: 2022-09-02 If you have any questions regarding this privacy policy, our processing of personal data, or wish to contact us regarding your personal data, please reach out to us via email:

What personal data we collect and the processing of personal data in Technix IT AB's online shop

The personal information you provide is data that you actively furnish to us by filling out various types of forms. When you order products and services from Technix IT AB, register for our events and seminars, log cases in the support portal, search for available positions, or submit spontaneous applications, we may ask you to fill out forms where you provide us with your personal data. We collect information on how visitors use the website and how users experience the information through your IP address, details about your browser settings, and how your operating system interacts with the pages. This information is processed based on a legitimate interest and is used to develop website features and content. When accounts are created and products and services are ordered from our online shop, we process personal data about the customer's representative according to the purposes and conditions outlined in this privacy policy.This means that the customer accepts Technix IT AB's processing of personal data for its corporate representatives when accounts are created in Technix IT AB's online shop. Furthermore, it implies that the customer itself obtains consent within its own organization if the account request is not initiated by the corporate representative. For corporate representative accounts in the online shop, we process personal data such as name, email address, and possibly mobile phone number, as well as the information you provide us by filling out various types of forms. Even personal data such as employee numbers may be stored upon the customer's request. If the account holder has not logged in for 12 months, the account will be automatically deactivated. An inactive corporate representative account can be reactivated upon the customer's or corporate representative's request. 24 months after the last login, corporate representative accounts will be automatically deleted. Deletion can also occur upon request from the customer or corporate representative. Please note that exceptions to complete deletion may exist during ongoing agreements with the customer. We also reserve the right to delete accounts if we observe any misuse.

Processing of personal data in recruitment

In connection with recruitment processes at Technix IT AB, personal data and related information deemed appropriate are stored to facilitate an efficient recruitment process. The personal data we process includes information obtained from public sources and information that you actively provide to us during contact. We process this personal data based on a legitimate interest, and the information is used solely by those at Technix IT AB actively involved in recruitment. The duration for which we retain your personal data depends on how long we believe a particular candidate may be relevant for our services. The stored candidate data is reviewed annually to ensure that we have up-to-date information.